RETURNS

RETURNS - FAQs

  1. DO YOU OFFER FREE RETURNS?
    We are pleased to offer a free US return exchanges on non sale items.
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  2. HOW DO I RETURN SOMETHING IF I NEED TO?
    Please email us at customercare@letoilesport.com for your prepaid return label.
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  3. WHAT IS YOUR RETURN ADDRESS?
    L’Etoile Sport 17 East 67th Street #3D NY NY 10067, USA
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  4. CAN I EXCHANGE AN ITEM?
    We can exchange an item for an alternative size or another item of the same value.
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  5. HOW WILL I KNOW YOU HAVE REFUNDED ME?

    Once our warehouse has received your returned items we will credit the card used to pay for the order and send you a confirmation email. Please allow at least 2-7 working days for the refund to appear in your account.

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  6. I’VE RECEIVED A GIFT, CAN I RETURN IT?
    No refunds will be given on gifts unless refunded on to the purchaser’s card directly. You can exchange a gift by emailing us at customercare@letoilesport.com
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