ORDERING

ORDERING - FAQs

  1. WHAT METHODS OF PAYMENT DO YOU ACCEPT?
    Online we accept Visa, MasterCard, American Express and PayPal. We do not accept cheques or cash.
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  2. WHY IS IT THAT THERE ARE THINGS ON THE WEBSITE THAT ARE OUT OF STOCK?
    We do try to keep the website up to date, however sometimes items sell out really quickly. We understand this can be frustrating, so when this happens we will try our best to offer you another choice or let you know if it's coming back in stock.
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  3. WHAT IS A PRE-ORDER?
    We want to give you the chance to get your hands on before they come in stock. You won't be able to receive these immediately, but we will give you a clear estimate of how long you have to wait.
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  4. DO YOU SELL GIFT CARDS?

    Yes. Please email customercare@letoilesport.com

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  5. HOW DO I REDEEM GIFT CARDS WHEN MAKING AN ONLINE PURCHASE?
    You can enter your unique promo code at checkout. Or we are happy to help and can be reached at customercare@letoilesport.com
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  6. WHAT CAN I DO IF SOMETHING IS WRONG WITH MY ORDER?
    If there is a problem with your order, please get in touch with our Customer Care Team at customercare@letoilesport.com
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  7. WHICH CURRENCY WILL MY ORDER BE CALCULATED IN?
    Please note that all orders will be processed in USD.
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